Privacy Policy for Exact Campus (Website and Mobile Applications)

Effective Date: January 01, 2025

Welcome to Exact Campus! We value your privacy and are dedicated to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you access our website [https://www.exactcampus.com] and mobile application (together referred to as the “Platform”).

Please read this Privacy Policy carefully. By using our Platform, you consent to the collection and use of information as described in this policy.

1. Information We Collect

We collect two types of information from you:

a. Personal Information

Personal information is any information that can be used to identify you personally. We collect the following types of personal information when you use our Platform:

  • Name
  • Email Address
  • Phone Number
  • Date of Birth
  • School or Academic Institution Details
  • Profile Picture (if you upload one)
  • Payment Information (if applicable, such as billing details for premium services)
  • User Preferences (information you provide to personalize your experience)

b. Non-Personal Information

Non-personal information is data that cannot be used to identify you individually. Examples include:

  • Device Information: Information about your device such as the type of device, operating system, browser, IP address, and device identifiers.
  • Usage Data: Information on how you interact with our Platform, such as which pages you visit, how long you stay on a page, clicks, navigation paths, and search queries.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track user activity, remember preferences, and improve the user experience.

2. How We Collect Information

We collect information in several ways:

  • When You Register or Create an Account: When you sign up for an account or use certain features of the Platform, we collect personal details like your name, email address, and other information necessary for registration.
  • From Your Interactions with the Platform: We collect data automatically when you use the Platform, including your navigation paths, actions, and preferences.
  • Through Cookies and Tracking Technologies: We use cookies to store information such as session identifiers or your preferences for a smoother experience. Cookies are small files placed on your device that help us recognize you and enhance your use of the Platform.

3. How We Use Your Information

We use the information we collect for several purposes, including:

  • Providing and Improving Our Services: We use your information to deliver the services you request, such as educational content, features, and any other services related to your account.
  • Personalization of Experience: We analyze your usage to customize content and features to your preferences. For example, we may recommend specific study material based on your interests.
  • Communication: We send you updates about your account, system updates, new features, and promotional content (if you opt in for such notifications).
  • Customer Support: We use your information to provide assistance and support related to your account and usage of the Platform.
  • Analyzing Trends and Improving the Platform: We gather usage data to help us understand how users interact with the Platform and improve its functionality and features.
  • Marketing and Promotional Activities: If you have opted in, we may send promotional offers and updates about new features, services, and educational content.

4. How We Share Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, there are certain situations where we may share your data:

  • Service Providers: We may share your information with third-party companies that help us operate our Platform, such as cloud service providers, analytics companies, and customer support providers.
  • Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process, such as to comply with a subpoena or in response to a government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of our assets, your personal data may be transferred as part of the transaction.

We ensure that third-party service providers only use your data for the purposes for which we’ve engaged them and are compliant with applicable privacy laws.

5. Security of Your Information

We take your privacy seriously and implement industry-standard security measures to protect your personal data. These include encryption, secure servers, and firewalls to safeguard your information. While we take all necessary precautions to ensure your information is secure, no method of electronic communication or storage is completely secure. Therefore, we cannot guarantee the absolute security of your data.

6. Your Rights and Choices

As a user, you have certain rights regarding your personal information:

  • Access and Correction: You have the right to access the information we hold about you and request corrections if any data is inaccurate or incomplete.
  • Opting-Out of Marketing: If you no longer wish to receive marketing emails or notifications, you can opt out by following the instructions in the communication or by contacting us directly.
  • Deleting Your Account: You can request to delete your account and all associated personal data by contacting us at [[email protected]]. Please note that we may need to retain certain data for legal and operational purposes.

7. Children’s Privacy

ExactCampus is intended for users aged 10 and older. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that we have inadvertently collected personal information from a child under 13, please contact us immediately at [[email protected]] so that we can remove such information.

8. Cookies and Tracking Technologies

Cookies are small data files stored on your device that help us remember your preferences and activities. We use cookies to enhance your experience, analyze user behavior, and improve the Platform. You can manage your cookie preferences in your browser settings, but disabling cookies may affect the functionality of certain parts of the Platform.

For example, we may use cookies to:

  • Remember login details
  • Save preferences and settings
  • Track how users interact with the Platform (such as which pages they visit)

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please feel free to contact us at:

Exact Campus (Venture of Ingenious Impulse)
Email: support (at) exactcampus.com

By using our Platform, you acknowledge that you have read and understood this Privacy Policy, and you agree to the collection and use of information as described herein.

Last Modified: January 01, 2025